Wednesday, June 17, 2009

What should i do if i send email and the message is "connection Error" Account POP3,server SMTPprotocol smtp,

Port 25, secure(SSL)no, socket error10060,error number, 0x800cc0e

What should i do if i send email and the message is "connection Error" Account POP3,server SMTPprotocol smtp,
I had this happen to me a few times. Ususally it is because your email software is having a problem communicating over the internet to retrieve your email from email service providers like Hotmail or Yahoo. These sites are where your email "lives" and where your email software is trying to retrieve them from. It's kind of like picking up a phone and wanting to call a friend, but you don't dial the correct number to connect to your friend. To have a connection you need to have the correct phone number to call and talk to your friend. I'm guessing you are using "Outlook" and this error message comes up. When you tried setting up your email, it requested your POP3 Server. This is when your ISP information needed to be entered. More then likely you may had typed in the wrong information. To correct this problem It only takes about 2 minutes to go into your email program and make one or two clicks to correct it. Since I don't know your ISP provider (who you have your Internet service through) I can' give you exactly what to type in because each ISP has a different name and information to type in.





The short answer is to call your ISP provider and ask to speak to a tech over the phone because you are having a problem with your email service. The person you talk with will walk you step by step to correct your problem. Its really easy to correct, but make sure you write down what your tech tells you to enter in. That way you can add other email accounts to Outlook and not have to go through all this again.





PS- Since you are spending the time talking to a tech, try finding out if your ISP has a security suite that you can download from their site. Most ISP include Security Suites (Virus protection, Etc) that are provided to you at no additional cost because you are a customer. The deal is, that you have to ask or they won't tell- The reason is because the software is licensed and the ISP gets invoiced for everytime its downloaded.





I hope this helps and best wishes!
Reply:Hi,


Click on tools on toolbar and then on diagnose connection problems and see what you get.


Hohwever, it is probably just the glitch. Click on sent mail and see if a copy of it is in there.


Hope this helps you.


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